When businesses drift, it’s rarely because they’re failing – it’s because clarity has faded.

In this Learning BITES video, Mike Clark explores why a business’s purpose, strategy, and values are often the first things to become diluted, even in well-performing organisations. He highlights how distraction, loss of focus, and chasing the wrong opportunities quietly erode alignment over time.

This episode encourages leaders to pause, reset the core, and reconnect with what matters most – then reinforce that clarity with their team.

Are your client check-ins meaningful or just box-ticking? Learn how to turn every account management interaction into a valuable, purposeful conversation that strengthens client relationships.

Find out how clarity, resilience, and a strong brand message drive customer-centric growth through outbound calling.

Do you cultivate the superpower of active listening? Active listening fosters connection, builds rapport, and cultivates a culture of collaboration and growth. Join Mike Clark for insights on becoming a better listener in this episode of Learning BITES.

Are you ready to take charge of your success in 2024? How will you apply a growth mindset to your journey? Share your goals and let's make this year extraordinary together!

Do you regularly streamline your systems and processes? Exceptional customer experience is a result of removing inefficiencies so that your team can focus on getting results.

We’re exploring 7 Sales Headaches to avoid and overcome. The headache we’re focusing on today comes from having a lack of systems and because of the lack of systems not creating a smooth customer journey.